QA - Careers website

Finance Team Leader - Mat Leave

Ref. : 1000008903
Birmingham (Louisa Ryland House)
Birmingham
Payables Team Leader – Maternity Contract QA Higher Education, Full-time Birmingham Based (Hybrid – 2–3 Days On-Site) Are you an experienced Accounts Payable professional with strong leadership skills and a passion for driving process improvements? If so, we’d love to hear from you! Join our Finance function at QA Higher Education as a Payables Team Leader and help us deliver exceptional service in a fast-paced, dynamic environment. About our role: As Payables Team Leader, you’ll be responsible for leading and managing our Agent Commission Payables team (currently 6 people), ensuring the accurate and timely processing of payments to over 800 Home and International agents. Reporting to the Payables Manager, you'll also play a key role in financial reporting, process optimisation, and supplier management within our shared services environment. Here’s some of what’s involved: (click through to see the full JD) Lead the day-to-day operations of the agents’ accounts payable team with direct line management of five staff. Ensure payments are made accurately and on time within agreed terms and maintain a smooth operation of weekly payment runs. Oversee the production of weekly and monthly payment reports and provide financial analysis on payments and expenditure. Drive process improvements and recommend best practices across systems, reconciliations, and procedures. Set procurement policies and lead on supplier onboarding in collaboration with key stakeholders. Maintain high standards of customer service and manage internal/external stakeholder relationships. Ensure strong financial controls are in place and functioning effectively. Bring your experience: Proven experience managing an Accounts Payable team in a dynamic, fast-paced environment. Strong understanding of control account reconciliations and supplier payment processes. Familiarity with both transactional and management accounting functions. Comfortable working across multiple systems with intermediate to advanced Excel skills. Previous exposure to high-growth or PE-backed organisations (desirable). Excellent organisational and time-management skills. Meticulous attention to detail and commitment to accuracy. Strong analytical and problem-solving capabilities. Confidence in stakeholder engagement and team leadership. Ability to review, challenge, and improve processes effectively. A professional procurement qualification or equivalent relevant experience. We look forward to hearing from you! The successful candidate will undertake a Basic DBS check. #highereducation #payables #finance #birmingham #teamleader #contract #accountspayables #qahighereducation
B3 3PL

Client Relationship Director

Ref. : 1000008854
Manchester (St James Buildings)
Lancashire
Sales – Client Relationship Director Full-Time/Permanent Salary - Competitive Salary + Commission Location - Cheltenham or Manchester About QA Our mission within the Public Sector sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes. To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Public Sector, Local Government & Defence. Key Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue . Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end. Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics What You'll' Bring Good communication for internal and external stakeholders up to C suite level Driven and hungry for the sale Dynamic and innovative Willing to challenge the status quo Demonstrable success in sales Sounds great, doesn’t it? And in return we will offer you
M1 6FQ

Strategic Account Executive

Ref. : 1000008891
London (International House)
London
Role: Strategic Account Executive (Enterprise Sales) Location: London 2-3 days per week We are seeking an accomplished and results-driven Strategic Account Executive to join our Enterprise Market division. This position offers a significant opportunity to combine strategic vision with sales expertise, making a significant impact on our growth and success in the enterprise market. Key Responsibilities: Conduct your individual prospecting and develop/close new sales opportunities for QA solutions Identify key enterprise accounts within your sector of expertise (Financial Services & Insurance, SI’s/PS & Tech, FMCG & Pharma, or Media/Telco & Retail) and create tailored account plans to drive growth Create and deliver accurate forecasts Sell our content, product and solutions to prospects through product demonstrations, video calls, and face-to-face presentations and workshops at C-Suite, VP and Director level Coordinate and work with extended team members in Product, Content and Marketing Provide tailored industry insight and best practices to help prospective clients maximize their return on investment and achieve measurable outcomes Collaborate with Customer Success managers to deliver exceptional results that will ultimately lead to more business Work closely with Customer Success to ensure world class onboarding and customer satisfaction Strategically align with Customer Success and Solutions Engineering to grow/expand existing accounts About you: On-quota, B2B enterprise sales experience with a strong track record within your sector of expertise — whether Financial Services & Insurance, SI’s/PS & Tech, FMCG & Pharma, or Media/Telco & Retail Proven track record of strategic outreach and sourcing new business accounting for 80+% of your quota attainment Previous experience selling business solutions to the e-learning industry is preferred but not mandatory Ability to uncover and resolve deep business issues by framing conversations around client goals and industry-specific challenges An extensive network of decision makers, stakeholders, and C-suite relationships within your sector, demonstrating credibility and influence History of consistent quota over-achievement in highly competitive markets Ability to work in a rapidly expanding and changing environment Excellent presentation skills and the ability to effectively articulate our solution’s value proposition as part of an overall business solution. Good skills with Salesforce and similar tools is preferred Hands-on attitude, ambitious and passionate Great knowledge of the digital space and ability to work with a variety of SaaS tools Solid knowledge and familiarity with cloud, software and data (you are familiar with AWS, Azure, GCP, DevOps, Software Development etc) is a strong plus for this role and definitely a big bonus
E1W 1UN

Data Analytics Apprenticeship Tutor

Ref. : 1000008363
Home Based
Other
Data Analytics Apprenticeship Tutor Remote Full time/Permanent Role Purpose As a Data Analytics trainer with QA, you will be at the forefront of data and technical delivery, working with subject matter experts to develop, design and deliver cutting-edge Apprenticeship programs using the latest industry standard software. Role Responsibilities: Craft and deliver immersive and cutting-edge experiences across the Data Science curriculum, captivating learners from diverse backgrounds and organisations. Collaborate and innovate with subject matter experts to develop dynamic and engaging courses to promote outstanding delivery. Provide in-depth expert knowledge in your specialist area, offering insights cross functionally when required. Champion quality and innovation by upholding the highest standards of delivery, adopting our 6 quality principles Fuel your growth by taking ownership of your professional development, ensuring your expertise remains relevant and cutting-edge in the ever-evolving field of data technology Complete accurate and timely attendance registers for 100% delivery Your Experience/Skills: Building and manipulating database applications, both locally and in the cloud Craft captivating learning experiences which demonstrate your design, development, and delivery of learning in Data. Proficient in non-scripting ETL tools. Proficient in Power Bi, Tableau, Qlik and Databricks. Knowledge and experience of data analytics. Champion of data management best practice. Versatility in subject knowledge supporting multiple delivery programme opportunities Shows a thirst for skills, knowledge and understanding in the following: Data storytelling with PowerBI and Desktop (including DAX). Engineering data in Azure. Virtuoso with Microsoft SQL databases (on-premises and within Azure). Data wrangling wizard using C#, R and Python. Passion for lifelong learning and development as a profession.
TBC

Client Relationship Director

Ref. : 1000008767
Home Based
Other
Sales – Client Relationship Director Full-Time/Permanent Salary - Competitive Salary + Commission Location - UK Remote About QA Our mission within the Enterprise sales team is to work with our customers to identify areas of growth, areas where we do not currently deliver into and new projects to support customer outcomes. We are wanting to grow Enterprise revenue by 50million. To achieve this goal, we need to supercharge growth and drive new business opportunities into accounts that sit within the Enterprise world. You will be part of the Financial Services, Technology and System Integrators, Vendors, Telco, Infrastructure, Retail and Defence. Key Responsibilities Identify, liaise and influence a range of stakeholders including c-level contacts within customers to maximise high value, long-term sales opportunities and account yield. Prospect for new revenue streams whilst maintaining and growing existing lines of revenue . Develop and nurture relationships with senior stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities Prepare and lead large scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning the process end to end. Input, analyse and interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics What You'll' Bring Good communication for internal and external stakeholders up to C suite level Driven and hungry for the sale Dynamic and innovative Willing to challenge the status quo Demonstrable success in sales Sounds great, doesn’t it? And in return we will offer you Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help! #LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
HOMEBASED

Head of Cyber Security Operations

Ref. : 1000008800
Leeds (Brewery Wharf)
Yorkshire
Head of Cyber Security Operations Remote (Once in a month to London or Leeds office) This senior role will involve you in strategic decision-making, system implementations, and the adoption and testing of new processes and procedures which improve the security and robustness of QA’s organisational infrastructure and associated IT systems. As a Head of Cyber Security Operations you will be responsible for safeguarding QA from intrusion, security threats, security weaknesses, software bugs and exploits. You will be responsible for direct and virtual teams involved in keeping QA secure. Role Responsibilities: Management of the Security Operations Centre service, ensuring resources are aligned to monitor and protect QA IT assets including 24/7 out of hours on call coverage. Responsible for security event monitoring, incident response and cyber/threat intelligence across QA. To respond rapidly and effectively to any IT security incidents, co-ordinating and managing them through to a successful conclusion. Ensure that the monitoring, logging, and prevention toolsets are aligned to the needs of the security function/the business and are delivering best value. Management of direct and virtual security related IT teams for the delivery of the security operations service and security related projects. Work proactively to understand the threat landscape, how it could impact QA and introduce protective measures to reduce the business risk of a cyber-attack or internal threat. Creation and execution of operational security related strategies to enhance the security of IT systems both on-prem and cloud. Creation of reports, dashboards, metrics for SOC operations and presentation to senior management. Oversight, planning and execution of vulnerability assessments, penetration tests, audits or related security assessment exercises (eg Red Team) to improve the security posture of the infrastructure, applications and services. Manage the remediation of identified vulnerabilities through to successful conclusion and to make recommendations to control any identified risks and to ensure they are implemented. Your Experience/Skills: Experience working at a senior level within an information security, cyber security environment or Security Operations Centre. Strong technical background with excellent knowledge of cyber security, computer networks and operating systems including firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, networks and cloud services Comprehensive knowledge or experience of information security principles, including risk assessment, intrusion detection, Security Incident and Event Management (SIEM) tools, threat and vulnerability management Detailed knowledge or experience of application or network based penetration testing tools and methodologies Experience of incident response and/or security incident event management solutions, SOAR, UEBA
LS10 1NE

Deputy Head of Quality Assurance, London or Birmingham or Manchester

Ref. : 1000008661
London (Rosebery Avenue)
London
Deputy Head of Quality Assurance within HIGHER EDUCATION QA Higher Education, Birmingham OR Manchester OR London based Hybrid & mainly at home working with ad hoc travel as required Do you have experience within the education sector, ideally managing a small team and dealing with all aspects of OfS regulations (the Office for Students Regulator) and quality assurance matters. About our role: You will work closely with the Director of Quality Assurance. Our role is instrumental to ensuring adherence to the highest standards of educational excellence. Collaborating closely with colleagues in the Quality & Academic Teams, our role entails developing and implementing robust quality assurance policies and procedures to uphold regulatory requirements and accreditation standards. Through meticulous data analysis and reporting, the Deputy Head of Quality Assurance provides invaluable insights to drive continuous improvement initiatives across academic programmes, services, and processes. You will have sound knowledge on quality assurance matters, attending committee meetings, minute taking, following up agenda items related to various student matters. You will work closely with our university partners and awarding bodies not to mention advising internal teams on all relevant matters. Here’s some of what’s involved: (click through to view the full JD) Gathering information; quantitative and qualitative data on a department, system or process and evaluating the performance against pre-determined criteria. Assist with the development of QAHE’s Management and Governance arrangements in line with the OfS public interest governance principles. Assist with the oversight of quality assurance procedures across QAHE’s university partners, including annual monitoring, responding to external examiners and student engagement. Work with the Director of Quality Assurance on reviews with third party regulators e.g. OfS, QAA, BAC and BC. Provide advice to staff on all matters relating to the maintenance and enhancement of academic quality and standards, including the OfS regulatory framework for quality and standards and the QAA Quality Code. Deputising for the Director of Quality Assurance as required. A little more about QA Higher Education: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations. #qahighereducation #highereducation #qualityassurance #studentsupport #London #Birmingham #Manchester #officeforstudents #OfS
EC1R 4TF

Lecturer EAP English for Academic Purposes, Manchester

Ref. : 1000008600
Manchester (St James Buildings)
Lancashire
Lecturer in EAP, English for Academic Purposes QA Higher Education, Manchester City Centre £50 per hour, sessional contract, weekend Saturday F2F & Sunday Online teaching some weekday teaching may also be available. English for Academic Purposes Lecturer required on a sessional basis for our PSE, Undergraduate and Postgraduate Programmes. Are you a qualified DELTA / TEFLQ teacher with experience in teaching English for Academic Purposes to higher education students? If so….we have a great opportunity for you. About our role: Due to planned growth and subsequent increased student admissions, QA Higher Education is looking for a qualified and enthusiastic Lecturer to teach EAP to our students on campus. Our Focus is on delivery of high-quality learning and teaching to facilitate excellent student outcomes. Here’s a little of what you’ll be doing: To plan, prepare and deliver EAP and Skills modules. To mark and provide appropriate feedback on oral and written work. To attend and contribute to CPD training sessions organised internally or externally. To provide academic support to students on EAP and Skills modules. To adhere to and maintain academic standards and quality assurance within the EAP team. To provide pastoral care and support to international students on our EAP programmes. To contribute to the wider business through sharing of best practice with the wider academic community and supporting or driving business development opportunities. Bring your experience: Hold a degree and Diploma in English Language Teaching to Adults (DELTA) or equivalent (i.e., MA in TEFL/ TESOL and CELTA). Membership of the HEA would be advantageous. A little about the Team: The EAP team currently works across current university partners (Ulster, Northumbria and Middlesex, Solent, London Met) and teaches academic writing and study skills modules/programmes to all levels, from Foundation level 3 to Masters Level 7. The team is involved in a variety of programmes from standard pre-sessional to a rage of in-sessional courses, both assessed and unassessed. Apply now – here’s how! Simply hit the apply button. Equal Opportunities At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place. The successful candidate will undertake a Basic DBS check. #eap #lecturer #highereducation #delta #TEFLQ #qahighereducation #manchester #english #english #lecturer
EC1R 4TF

Customer Success Manager

Ref. : 1000008857
UK
Other
Role: Customer Success Manager Location: London Your role will be part of the wider Sales team, driving commercial success of Digital Subscriptions within the QA Group. You will be a point of contact for clients, working with many C-Suite and VP level partners, so you will need to demonstrate ability to lead, consult and advise clients on best practice and share industry knowledge. Key Responsibilities: You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. You will orchestrate overall relationships with assigned strategic and complex enterprise customers, which will include growing adoption, ensuring retention, and optimising client sentiment. You will also work in collaboration with New Revenue teams to support growth of these accounts to multi-year, £1m+ partnerships. You will be responsible for setting up curriculums and programs with these clients, so need to have a curiosity and interest in our content, product offerings and how these solve for client needs. About you: We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry Strong communication skills with the proven ability to engage and influence executive stakeholders in Fortune 50 companies and the ability to examine, synthesize, and present data to various stakeholders in the correct and compelling form. A highly collaborative work style with the ability to work with and influence cross-functional teams, key partners will include the senior leadership team, Sales/New Business, Product, and Marketing Knowledge of consultative sales techniques, competitor landscape, managed services
TBC

Client Relationship Manager - Apprenticeships Glasgow

Ref. : 1000008455
Glasgow
Glasgow
The role: Client Relationship Manager -Glasgow Location: Glasgow G2 5AH, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Joining QA as a Client Relationship Manager, you’ll be part of a team with a mission to build and grow relationships with new and existing clients across a breadth of industries. You'll be at the forefront of selling our industry-leading apprenticeship programmesin IT and the digital space,helping businesses upskill their current workforce or hire fresh new talent through our career-starting pathways. QA is one of the UK’s leading digital and tech apprenticeship providers, and in this role, you'll be offering a wide range of impactful solutions. This includes not only our apprenticeships but also access to the QA platform and progression opportunities including graduate apprenticeships through our exclusive university partnership with UWS. You'll apply best-in-class sales techniques and receive ongoing coaching and mentoring on the job. We believe in growing together—our team is built on a collaborative, supportive culture where people help each other develop and celebrate each other's wins. Join a team where high performance meets heart, and where you can truly thrive in a role that makes a difference. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
G2 5AH

Client Relationship / Sales / Business Development / Recruitment - Slough

Ref. : 1000008634
Slough
Berkshire
The role: Client Relationship / Sales / Business Development / Recruitment Location: Slough, Hybrid – 3 days in the office & 2 days at home Contract: Full time, 37.5 hrs per week Package: competitive base salary with an uncapped commission and incentive-based rewards Job purpose: You will join QA as a Client Relationship Manager; your focus will be to build your own account base by prospecting for new business. A ‘day in the life’ of a Client Relationship Manager Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets. Sounds great, doesn’t it? And in return we will offer you We’d love you to be able to tick the following boxes B2b sales experience in tech sales or similar industry, preferably training industry. Proven track record of working towards targets in a competitive market Recruitment experience would be beneficial but not essential Sales rewards We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you’ll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures! Down time Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form. If you’d like to hear more about the role you can find me on LinkedIn – Giselle Rodrigues or email me: Giselle.Rodrigues@qa.com - happy to help! #LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring
SL1 1SG

Senior Talent Acquisition Partner - Commercial

Ref. : 1000008811
London (International House)
London
Role: Senior Talent Acquisition Partner Location: London - Hybrid (2 days in the office) Competitive Salary + Bonus Role Summary As a Senior Talent Acquisition Partner, you will be a strategic advisor and talent expert, leading the end-to-end recruitment process to attract, engage, and hire top talent. Leveraging your deep industry knowledge and market insights, you will collaborate closely with business leaders, senior stakeholders and managers to drive recruitment initiatives that support the company’s growth. Your ability to build strong relationships, provide consultative guidance, and manage complex hiring needs will make a direct impact on QA's organisational success. Role Responsibilities Be the first point of contact and brand ambassador for QA, using your understanding of our business areas, especially within Sales and Commercial, to passionately communicate our mission, purpose, and growth goals to prospective talent. Leverage your experience in high-volume B2B and SaaS sales recruitment to proactively source exceptional candidates across a wide range of channels (e.g. social media platforms, job boards, professional networks, and innovative sourcing techniques), always staying ahead of market trends. Own and deliver the full end-to-end recruitment life cycle for commercial roles across the business from briefing and sourcing through to selection, offer management, and on boarding. Act as a trusted recruitment advisor and process expert while ensuring all candidate and hiring manager interactions are effectively managed through our Applicant Tracking System. Take the lead on recruitment projects focused on talent attraction, process optimisation, and recruitment marketing with a commercial edge. Provide clear insights into recruitment performance, sharing actionable data such as time-to-hire, cost-per-hire, agency spend, and conversion metrics like probation pass rate. Your Experience/Skills Experience working within internal recruitment in a fast-paced organisation with high volume roles and multiple priorities with a desire to grow and develop Experience recruiting within tech or commercial business areas and/or the training industry would be an advantage A genuine interest in building strong relationships with internal stakeholders, candidates and external suppliers Experience and practical knowledge of utilising Applicant Tracking Systems, LinkedIn Recruiter, Reed and other recruitment tools Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods Excellent organisational and time management skills
E1W 1UN

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